Guest comment from Mr. Abdiraham & Family

Had a lovely stay.

Guest comment from Mr. Coles & Family.

We had a lovely stay, kids club could have been better secured with activities inside the club, better implemented but otherwise our kids had a really enjoyable stay. The pool buffet were great & very good .

Diani Reef coverage

My Holiday

Dear Aditya,

Thank you very much for such a wonderful stay which also gave me the

opportunity to know what Diani Reef offers to our clients.

I look forward to working with you and also wish you a Prosperous and

Fruitful Year 2011.

Kind regards,

David.

Enjoy Maasai Village

Thank you !

Dear Aditya,

I just wanted to say a big thank you from my wife Sonali and I for your hospitality whilst we stayed at the hotel. We have stayed at the hotel a number of times both before and after our wedding and it is starting to feel more and more like home.

We both very much appreciated your kind gesture in upgrading us to the wonderful suite (in fact we had stayed at the same suite on our wedding night). It was great to see some of the old and welcoming faces of William, Faith, Subhash and fantastic to meet both you and the F&B Manager.

I have attached a couple of photos of our wedding which I have not sent before. Subhash, William and their teams did an absolutely fantastic job in making it so special.

Once again thank you and have a happy New Year.

We look forward to seeing you all again very soon.

Kind Regards

Sonali and Adarsh

Thank you !

Dear Aditya,

We are now back in the real world …

I just wanted to express our appreciation for the wonderful holiday thanks to you and your team !

As always, the service and attention was out of this world, and we are definitely going to plan our next trip back to your resort.

Please pass our regards to Andy, Matthew and Marcus.

Thanks again, and I do hope that you will give us a shout when you are in Nairobi …

Thanks and kind regards,

Michael 

Mungu Awabariki

Dear Team DRBRS

I must acknowledge all efforts put in to make the Christmas eve and the Christmas Day “ special “ for all our guests .

The Team rose to the occasion , held up against difficult situations and delivered “ beyond expectations “.

Be it with the arrival / departure experience , baggage , security , billing , accounting , material, stores , Food & Beverage variety, quality and service , inroomand public area housekeeping , laundry , spa services , swimming pool, Guest Relations  and entertainment : each one excelled and delivered with passion and a “smile “.

I must compliment the drivers , tailors , stewarding,  engineering , kitchen( including Ujaama ) and gardeners for providing unstinted support during this peak time.

Sales, Reservations , Front Desk , Finance , Controls , Human Resource  must be mentioned  for working  effectively and getting the hotel delivery to a distinct level.

Keep up the good work – I am proud of you all .

Asante Sana and Mungu Awabariki  !

Aditya Mata

General Manager

Krismas Njema na heri za mwaka mpya

Merry Christmas

Season's Greetings from the General Manager

Guest Comment from Mr. Van de Brug and Miss Driebergen

Good day  Sir

I was with my wife in your hotel.  From 4/12 till 19/12.

We had two rooms with door between,  ocean vieuw. 4037 and 4038

Our holiday was o/k.

Wish everybody merry christmass and happy new year.

Best regards :   van de Brug Mr.   Driebergen Miss

Introducing complimentary tea and coffee

Free WiFi at Fins and Zebra ... Hot Spots

Colobus Update, Newsletter December 2010

Dear supporters and members,

Thank you for your generous support over the last year. Attached is our

bi-annual e-newsletter which will bring you up-to-date with everything

that’s been going on at the Colobus Trust in the past 6 months.

We hope this finds you well, and we look forward to seeing you in the

future.

Thank you,

The Colobus Trust.

Andrea Donaldson PhD(c)

The Colobus Trust

P.O. Box 5380

Diani Beach

80401

Kenya

+254 (0) 711 479 453

Colobus Update, Newsletter December 2010 contd

Colobus Update, Newsletter December 2010 - contd

Colobus Update, Newsletter December 2010

Coconut Body Exfoliation ... Just for her

Virgin Coconut Body Exfoliation for Her...

Now available at Maya spa. click the image to enlarge and view details

Comment from Mr. & Mrs. Shah

Exceptional welcome and check in process! First hotel where we found a very friendly and approachable management team. Excellent service and all round. We’ll definitely be back!!! thanks! 

Guest comment from Rina Shah

Hello Aditya,
Hope you are well. I just wanted to send you a note to thank you the hospitality we received while we stayed at Diani Reef earlier this month.
We had an absolutely wonderful time and the service and the food was exceptional.
I would like to thank Jane, Elizabeth, Mary (I don't have her mail add) and Julien (don't have his mail add). I will definitely recommend Diani Reef to my friends and family and family and hope to see you soon.
Regards,
Rina Shah

GREETINGS

Aditya,

Thank you so very much. You and your staff have yet again exceeded perfection and i do look forward to my next visit.  Thank you and i wish the very happiest of holidays for you, your family and all the staff at Diani Reef.

Very Respectfully

Paul

Guest comment from Mr. Paul Davis

Great hotel as always.

Guest comment from Mr. &Ms. Lyndon

Fantastic honeymoon. Everything amazing, we will recommend Diani reef to everyone we meet. The staff have made our time, magical we were treated like royalty & our every need was met. Thank you for the time & care we will definitely return, hopefully for our anniversary.

Guest comment from Mr. Enhsani

Wonderful weekend at your property & congratulations on a fantastic team. Staff members were a joy time with.

Guest comment from Ms. Oner & Family

This place is like a small heaven. We really enjoyed our stay & would not hesitate to recommend Diani Reef Beach Resort & Spa to our friends. Thank you.

Guest comment from the Tui Fam trip

A very wonderful  welcome.The first impression  which was very good and promising was delivered .The visit was  done  professionally the most important personnel were around  and took us all the way through .We loved the cuisine .Everything was done in detail .We are satisfied  guests  and sore to bring more.

Comment from The Ukraine FAM Group.

Brilliant design , brilliant service, brilliant food but most of all brilliant team that made our most memorable hotel of the four great hotels we visited. Kenya has been very positive surprise for all our journalists, the trip of a life time, that will recommend. Thank you to everybody in the hotel for making us so welcome. We will be back.

Welcome Back

Dear Mr Mata

Thank you for the hospitality extended to us in our visit to your property yesterday. Philomena was a great host and very cooperative. All your staff were pleasant and helpful especially at the Spa.

Diani Reef is exceptionally beautiful and we will support you as always.

Thank you again!

Kind Regards,

Navira Khan(Ms)

Tour Consultant

Oryx Travel & Tours Ltd

Guest comment from M/Ms. Amor.

From the room to the food, the ambience & the staff, it was beautiful, truly you [Diani} has reintroduced the meaning of hospitality.

Guest comment from Mr. Pederson

Fantastic relaxing visit, location and staff friendliness outstanding,welcoming in our portfolio.

Welcome Back

Dear Aditya!

Many thanks for your hospitality and care about us!

Hope I will visit you again, I liked Kenya very much, it was really a great experience for me and for my future job.

I suppose we will collaborate with you in the nearest time.

Many thanks and kind regards,

Alexandra

Project Manager

Guest comment from Mr. & Mrs. Walijee

 Dinner was wonderful and excellent as always. SPA is fantastic. We will definitely be back very soon as hotel, staff and everything is just as it should be!!!!!! Thank you.

Guest comment from Mr. McCaw & Family

 Another brilliant stay will be back again soon. As always staff and accommodation were excellent. Food was very good –fins! Chinese ! etc

-I had a very  good time and since this is my second time I found it even better. (Delany McCaw)

Guest comment from Mr. & Mrs. Seston

We had  a fantastic week at Diani Reef our room was gorgeous we also had a great night at sake also had same lovely treatment in the spa. The best thing about the hotel the service and staff are second to none.

Guest comment from Mrs. Pour

After four weeks in Mombasa and two weeks spend in Diani Reef it is hard to go home. We enjoyed hospitality big smiles, caring, a good kitchen and a beautiful beach. Thank you I will come back.

Guest comment from Mr. & Mrs. Gdowski

It was fantastic holiday. We will be back very soon. The best time in our life! service was perfect!

Guest comment from Mr. Gichana &Family.

Excellent & fantastic service. Ambience is excellent. Service is 5 star deluxe standard. I have stayed in many hotels around the globe & would thank Diani very highly. The staff including the welcome Karibu cake of last night. Were very positive. Bravo for an excellent job. Keep it up guys. God willing we will  pay you a visit again.

Recent visit

Jambo,

 

Mr Loveday and I would like to express our thanks to you and your team for

the lovely welcome we received when we returned for our short visit.

It is good to see that the standards have been restored and also

improved upon.  You can tell from the atmosphere of the hotel and the mood of

the staff that Diani Reef is once again the best hotel in Kenya.

Mr Loveday and I are looking forward to coming back for a longer stay and hope

to be planning this for Februay/March 2011.

Once again Thank You very much.  All the best for the Festive Season and for a

prosperous New Year.

  

Yours

  

Sue Warren & Cyd Loveday  

Guest comment from Mr/Ms. Taylor

Only one word FANTASTIC for service, food, room service, fins, sake. Thank you we will be back.

Guest comment from Mr. Saruni & Family

Excellent reception and service.l really enjoyed  our stay  here and  hope to be back very soon.

Guest comment from Janet Ongera ODM Executive Director.

Fabulous treatment .

Guest comment from Mr. & Mrs. Okello

We had a good, lovely reception from all the staff. Be blessed all of you and see you again, God Willing.

Guest comment from Mr. Chotai & Family

  We had a great time during our stay. The staff went out of our way to welcome us and keep us happy for our entire stay. Excellent staff, excellent service, amazing chefs and a wonderful hotel. I am very much looking forward to having our wedding here!!! Thank you for showing us a great time.

Guest comment from Preeti Verma Lal

To say thank you for your kind hospitality during my stay in Diani, it was a pleasure being there.

Look forward to being in Diani again and doing a big story on Mombasa. 

You can see my articles/photographs on my website www.deepblueink.com

Take care 

GREETINGS

Thanks. I had a good stay and enjoyed myself.

Keep up the good work.

regards

Willie Kanyeki

Financial Controller

C Dorman Limited

17 Milimani Road

Tel: +254 20 3512807

P O Box 30147 00100 Nairobi Kenya

Guest comment from Mr. and Mrs. Kanyeki James.

I had a very delightful stay. Friendly staff. Nice rooms. Keep it up.

Guest comment from Mr. and Mrs. Noordin

Thank you for the pleasant stay.

Guest comment from Mr. Gachanja & Family.

  Very elegant hotel. We had a great time especially the kids. Looking forward to next visit.

Dear Team


Well done this morning while ensuring arrivals/ departures were taken care of swiftly and seamlessly.

A special Thank you to

Elizabeth , Saumu and the FO Team , not to forget Vijay, Jane and the Reservations Team

Deshraj, Musa, Francis, Nancy and the Housekeeping team

Subhash and the Engineering Team

Avin, William and Team F&B

Chefs Julien, Kislay and Team Kitchen

Fantastic Team work .

I must also complement Ken, Nitin, Maureen, Gordon, David , Ebrahim, Ali and all Team members for all the support .

Keep up the good work – Asante Sana !

Aditya Mata
General Manager
Diani Reef Beach Resort & Spa

Guest comment from Vogel Christine

Dear Mr. Mata,

I would like to thank you and your wonderful  staff for an extra ordinary holiday. All your employees  did a very good job in ensuring we were comfortable all the time. Especially your trainee Bakari at the Beach bar (waves )did all outstanding good service. He is very polite, friendly and helpful. Also he manages to always have a good overview of the whole beach so that  not a single guest had to wait for fresh drinks. As it is part of my  business to observe and train staff ,I was  actually surprised to  realize Bakari is a trainee.Conglatulations to your Human resources department , Mr. Mata , they made a good pich!This goes also for your entire guest relations team  and furthermore for Fauz ,Thomas , Humphrey  and Kevin (Food & Beverage )and your lovely hostess Doreen. Special thanks also F &  B manager William who has a very good way of leadership with his team. Now all I  can I say is to express my hope of another vacation  at Diani Reef. See U.

Guest comment from Hon. Balala and Family.

 Fabulous. Great place and service of staff is fantastic.                

HOLIDAY AT DIANIREEF

Dear Aditya

We would just like to thank you and your staff for the lovely holiday we had at your excellent hotel. The service that was provided from the initial email confirmation, the transportation to the hotel and the welcome from both you and your staff was incredible. As a professional Chef for the last 35 years and now a Food Inspector I have seen a variety of services supplied for customers dining, the service that your Chefs supply is second to none. The food at each of your dining facilities was excellent at all times and as well as this the staff achieved excellence both at the front of the hotel and on the beach in providing outside functions such as the Halloween night, they are a credit to you. 

The Christmas function was a treat and really made the holiday, it brought back a lot of memories of mixing Christmas cake over the years in the British Army.

We had a lovely relaxing time at every point and the staff were very polite but remained at a distance unless you wanted something. Your entertainments team provided some excellent entertainment. 

We will strongly be recommending your hotel to our friends, particularly those serving with the British Army in Nairobi and we soon be planning another future visit.

Please pass on my compliments to all your staff, particularly the catering team who work so hard.

Yours sincerely

Richard and Etelka Player

Guest comment from Mr. Osborne & Family

Fantastic  from start to finish. All staff should be proud to be part of the team that Cleary works together. The best!.

Guest comment from Mr. & Mrs. Freymond

Excellent holiday, all was perfect. We shall come back.

Comment from Air Fam Kenya Trip

As always ,a warm and friendly  welcome  .The standards of hospitality ,food and service have also improved by many  degrees –more relaxed. And very much appreciated

Guest comment from Ms. Betty

            



















 Very responsive and helpful to resolve room challenges, very accommodating of dietary needs, truly good customer service. Thanks to Saumu. Thank you chef Kislay.

Really appreciated.

Guest comment from Family Drapcho

We had a nice 10 day stay, enjoyed the room, pool, beach and kids club. Overall a great get away from Nairobi. I am sure we’ll be back.

Guest comment from Family Tuin

Four days at Diani Reef was excellent very friendly genuine staff. Nice place on the coast of Kenya. Good food with a wide choice of food. Hopefully we will return one day.

Guest comment from Mr./Ms. Shah

We enjoyed our stay here very much excellent staff superb food. Cleanliness standard were very high and very beautiful layout of the hotel with beautiful gardens and lovely beach.