Dear Mr. Mata,
I would like to thank you and your wonderful staff for an extra ordinary holiday. All your employees did a very good job in ensuring we were comfortable all the time. Especially your trainee Bakari at the Beach bar (waves )did all outstanding good service. He is very polite, friendly and helpful. Also he manages to always have a good overview of the whole beach so that not a single guest had to wait for fresh drinks. As it is part of my business to observe and train staff ,I was actually surprised to realize Bakari is a trainee.Conglatulations to your Human resources department , Mr. Mata , they made a good pich!This goes also for your entire guest relations team and furthermore for Fauz ,Thomas , Humphrey and Kevin (Food & Beverage )and your lovely hostess Doreen. Special thanks also F & B manager William who has a very good way of leadership with his team. Now all I can I say is to express my hope of another vacation at Diani Reef. See U.
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