Thursday, December 30, 2010
Guest comment from Mr. Coles & Family.
We had a lovely stay, kids club could have been better secured with activities inside the club, better implemented but otherwise our kids had a really enjoyable stay. The pool buffet were great & very good .
Tuesday, December 28, 2010
My Holiday
Dear Aditya,
Thank you very much for such a wonderful stay which also gave me the
opportunity to know what Diani Reef offers to our clients.
I look forward to working with you and also wish you a Prosperous and
Fruitful Year 2011.
Kind regards,
David.
Thank you !
Dear Aditya,
I just wanted to say a big thank you from my wife Sonali and I for your hospitality whilst we stayed at the hotel. We have stayed at the hotel a number of times both before and after our wedding and it is starting to feel more and more like home.
We both very much appreciated your kind gesture in upgrading us to the wonderful suite (in fact we had stayed at the same suite on our wedding night). It was great to see some of the old and welcoming faces of William, Faith, Subhash and fantastic to meet both you and the F&B Manager.
I have attached a couple of photos of our wedding which I have not sent before. Subhash, William and their teams did an absolutely fantastic job in making it so special.
Once again thank you and have a happy New Year.
We look forward to seeing you all again very soon.
Kind Regards
Sonali and Adarsh
Thank you !
Dear Aditya,
We are now back in the real world …
I just wanted to express our appreciation for the wonderful holiday thanks to you and your team !
As always, the service and attention was out of this world, and we are definitely going to plan our next trip back to your resort.
Please pass our regards to Andy, Matthew and Marcus.
Thanks again, and I do hope that you will give us a shout when you are in Nairobi …
Thanks and kind regards,
Michael
Monday, December 27, 2010
Mungu Awabariki
Dear Team DRBRS
I must acknowledge all efforts put in to make the Christmas eve and the Christmas Day “ special “ for all our guests .
The Team rose to the occasion , held up against difficult situations and delivered “ beyond expectations “.
Be it with the arrival / departure experience , baggage , security , billing , accounting , material, stores , Food & Beverage variety, quality and service , inroomand public area housekeeping , laundry , spa services , swimming pool, Guest Relations and entertainment : each one excelled and delivered with passion and a “smile “.
I must compliment the drivers , tailors , stewarding, engineering , kitchen( including Ujaama ) and gardeners for providing unstinted support during this peak time.
Sales, Reservations , Front Desk , Finance , Controls , Human Resource must be mentioned for working effectively and getting the hotel delivery to a distinct level.
Keep up the good work – I am proud of you all .
Asante Sana and Mungu Awabariki !
Aditya Mata
General Manager
Thursday, December 23, 2010
Wednesday, December 22, 2010
Guest Comment from Mr. Van de Brug and Miss Driebergen
Good day Sir
I was with my wife in your hotel. From 4/12 till 19/12.
We had two rooms with door between, ocean vieuw. 4037 and 4038
Our holiday was o/k.
Wish everybody merry christmass and happy new year.
Best regards : van de Brug Mr. Driebergen Miss
Colobus Update, Newsletter December 2010
Thank you for your generous support over the last year. Attached is our
bi-annual e-newsletter which will bring you up-to-date with everything
that’s been going on at the Colobus Trust in the past 6 months.
We hope this finds you well, and we look forward to seeing you in the
future.
Thank you,
The Colobus Trust.
Andrea Donaldson PhD(c)
The Colobus Trust
P.O. Box 5380
Diani Beach
80401
Kenya
+254 (0) 711 479 453
Tuesday, December 21, 2010
Comment from Mr. & Mrs. Shah
Exceptional welcome and check in process! First hotel where we found a very friendly and approachable management team. Excellent service and all round. We’ll definitely be back!!! thanks!
Guest comment from Rina Shah
Hello Aditya,
Hope you are well. I just wanted to send you a note to thank you the hospitality we received while we stayed at Diani Reef earlier this month.
We had an absolutely wonderful time and the service and the food was exceptional.
I would like to thank Jane, Elizabeth, Mary (I don't have her mail add) and Julien (don't have his mail add). I will definitely recommend Diani Reef to my friends and family and family and hope to see you soon.
Regards,
Rina Shah
Hope you are well. I just wanted to send you a note to thank you the hospitality we received while we stayed at Diani Reef earlier this month.
We had an absolutely wonderful time and the service and the food was exceptional.
I would like to thank Jane, Elizabeth, Mary (I don't have her mail add) and Julien (don't have his mail add). I will definitely recommend Diani Reef to my friends and family and family and hope to see you soon.
Regards,
Rina Shah
Monday, December 20, 2010
GREETINGS
Aditya,
Thank you so very much. You and your staff have yet again exceeded perfection and i do look forward to my next visit. Thank you and i wish the very happiest of holidays for you, your family and all the staff at Diani Reef.
Very Respectfully
Paul
Saturday, December 18, 2010
Tuesday, December 14, 2010
Guest comment from Mr. &Ms. Lyndon
Fantastic honeymoon. Everything amazing, we will recommend Diani reef to everyone we meet. The staff have made our time, magical we were treated like royalty & our every need was met. Thank you for the time & care we will definitely return, hopefully for our anniversary.
Guest comment from Mr. Enhsani
Wonderful weekend at your property & congratulations on a fantastic team. Staff members were a joy time with.
Guest comment from Ms. Oner & Family
This place is like a small heaven. We really enjoyed our stay & would not hesitate to recommend Diani Reef Beach Resort & Spa to our friends. Thank you.
Monday, December 13, 2010
Guest comment from the Tui Fam trip
A very wonderful welcome.The first impression which was very good and promising was delivered .The visit was done professionally the most important personnel were around and took us all the way through .We loved the cuisine .Everything was done in detail .We are satisfied guests and sore to bring more.
Sunday, December 12, 2010
Comment from The Ukraine FAM Group.
Brilliant design , brilliant service, brilliant food but most of all brilliant team that made our most memorable hotel of the four great hotels we visited. Kenya has been very positive surprise for all our journalists, the trip of a life time, that will recommend. Thank you to everybody in the hotel for making us so welcome. We will be back.
Saturday, December 11, 2010
Welcome Back
Dear Mr Mata
Thank you for the hospitality extended to us in our visit to your property yesterday. Philomena was a great host and very cooperative. All your staff were pleasant and helpful especially at the Spa.
Diani Reef is exceptionally beautiful and we will support you as always.
Thank you again!
Kind Regards,
Navira Khan(Ms)
Tour Consultant
Oryx Travel & Tours Ltd
Guest comment from M/Ms. Amor.
From the room to the food, the ambience & the staff, it was beautiful, truly you [Diani} has reintroduced the meaning of hospitality.
Thursday, December 9, 2010
Wednesday, December 8, 2010
Welcome Back
Dear Aditya!
Many thanks for your hospitality and care about us!
Hope I will visit you again, I liked Kenya very much, it was really a great experience for me and for my future job.
I suppose we will collaborate with you in the nearest time.
Many thanks and kind regards,
Alexandra
Project Manager
Monday, December 6, 2010
Guest comment from Mr. & Mrs. Walijee
Dinner was wonderful and excellent as always. SPA is fantastic. We will definitely be back very soon as hotel, staff and everything is just as it should be!!!!!! Thank you.
Guest comment from Mr. McCaw & Family
Another brilliant stay will be back again soon. As always staff and accommodation were excellent. Food was very good –fins! Chinese ! etc
-I had a very good time and since this is my second time I found it even better. (Delany McCaw)
Guest comment from Mr. & Mrs. Seston
We had a fantastic week at Diani Reef our room was gorgeous we also had a great night at sake also had same lovely treatment in the spa. The best thing about the hotel the service and staff are second to none.
Guest comment from Mrs. Pour
After four weeks in Mombasa and two weeks spend in Diani Reef it is hard to go home. We enjoyed hospitality big smiles, caring, a good kitchen and a beautiful beach. Thank you I will come back.
Guest comment from Mr. & Mrs. Gdowski
It was fantastic holiday. We will be back very soon. The best time in our life! service was perfect!
Guest comment from Mr. Gichana &Family.
Excellent & fantastic service. Ambience is excellent. Service is 5 star deluxe standard. I have stayed in many hotels around the globe & would thank Diani very highly. The staff including the welcome Karibu cake of last night. Were very positive. Bravo for an excellent job. Keep it up guys. God willing we will pay you a visit again.
Recent visit
Jambo,
Mr Loveday and I would like to express our thanks to you and your team for
the lovely welcome we received when we returned for our short visit.
It is good to see that the standards have been restored and also
improved upon. You can tell from the atmosphere of the hotel and the mood of
the staff that Diani Reef is once again the best hotel in Kenya.
Mr Loveday and I are looking forward to coming back for a longer stay and hope
to be planning this for Februay/March 2011.
Once again Thank You very much. All the best for the Festive Season and for a
prosperous New Year.
Yours
Sue Warren & Cyd Loveday
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