Dear Mr. Mata
Many thanks for making our stay with you so memorable. We really appreciated the very kind attention of your staff and you especially when I was on my own with the children, and of course it was a huge treat to stay in the Suite you let us have. We are extremely grateful and had a wonderful few days. We felt that the service was amongst the best we have experienced in two and a half years in Kenya. The food was also exceptional, especially given that you are catering for so many guests. We would be very grateful if you would pass on our thanks to all your staff: what really made Diani Reef special for us was that everyone - whether Reception staff, restaurant staff, room cleaners, askaris, in the shop or wherever else around the compound - was friendly and helpful to Kate, the kids and me. Many thanks to you all.
We hope to see you again before long, and will certainly spread the word about the hotel amongst friends in Nairobi.
Jonathan Hargreaves
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