Dear Mr Mata
It's been a few weeks since my wife and I returned from our holiday at Diani Reef Resort and we had such a fabulous time that, although it's not something that we usually do, we felt we should write a letter to tell you how much we enjoyed staying at the resort. The facilities were excellent and the food wonderful but the thing that stands out most is the staff. From the reception and restaurant, to the housekeepers and security guards, they were absolutely fantastic. Courteous, considerate, helpful and most of all, always happy and trying to make our day as good as it could be. We have stayed at some of the best hotels and resorts in the US and Europe and I can't think of anywhere better. You should be very proud of the way the hotel is run.
Thank you all for a great time.
Gareth and Debbie Ellis
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