Tuesday, July 26, 2011

Friday, July 22, 2011

Dear Aditya Mata,
  
I am just writing to thank you personally for  a wonderful stay at Diani Reef.
I have written a review, but i dont think i done you justice. Please could you convey my thanks to your staff especially Susan in the resturant and Juma at the beach towel hut they are as l said in my review a credit to you and your hotel
This was my first visit to Kenya and your  hotel created a great first impression. I am now saving for another visit
On a lighter note, l hope Footprints came to pick up the bag of goodies we left for them.
So thank you once again for a wonderful holiday.

Yours Sincerely
Mr Cooper and partner

Greetings


Dear Aditya,

Thanks again for being the perfect host. We have wonderful memories of our
time at your hotel. My kids keep talking about it. Thanks for asking -
doctor Raj's prescription worked perfectly.

I am now in the UK en route to Washington. Much colder here and
significantly less hospitable.

I do hope to come back and will write up a review just as soon as I get a
moment.

My best to you and family,

Sukhwinder Singh

Thank You


Dear Mr. Mata,

I am just writing to let you know that Diani Reef hotel has really exceeded
our already extremely high expectations. I am sure you are extremely proud
of being part of this flawless organisation. We had very high expectations,
and these have been totally exceeded to a level we would have never
expected.

I am glad to have met albert and your family at Keekrok, and am glad we took
his advice and came here.

I have to comment on the high and professional level of customer service
from your entire team, from guest relations to dining staff and the ever so
friendly entertainment team. They have made our stay here perfect an problem
free. It's been an extremely pleasureable stay here and we are extremely sad
to say goodbye. All ten of us have been using the gorgeous spa facilities
which have been amazing, we sampled a full range of treatments and wish we
had time to sample more.

I cannot thank you and your team for our perfect flawless stay at your
hotel. I will be recommending this hotel to all my family and friends back
in nairobi, and when I get back home to London, I will be telling everyone
about this  beautiful hotel. I am a very seasoned and well travelled holiday
maker and have stayed in many 5* hotels all around the world,  but have
never had a reason to email the hotel manager to say thank you,  but our
stay here has been made extremely special and I personally on behalf of my
family thank you for that.

I hope our paths cross again soon, and if you ever find yourself ever in
rainy London, I welcome you and your family to ours for dinner. I would like
to return the hospitality.

Speak soon,
Regards,

Vimal Raghwani

Wednesday, July 20, 2011

Rahim Manji Wedding









Message from Mr Aditya Mata / General Manager Diani Reef Beach Resort & Spa : Kwaheri

Dear Colleagues and Partners

Greetings!!

I wanted to thank you for all your encouragement and support during my stint at Diani Reef .

I will be returning to India monthend to move to Goa , within the Group, to head two of the properties there . www.thezurihotels.com My email address will be aditya.mata@thezurihotels.com.  Should business or pleasure bring you to Goa, I would be delighted to ensure you are comfortable .

Meanwhile I am taking the liberty of e-introducing Roberto Simone who will take charge of Diani Reef Beach Resort & Spa with effect from 01 August 2011 . Roberto moves in from Zuri White sands Goa Resort & Casino  and Retreat by Zuri ; he can be contacted on roberto.simone@dianireef.com

I am confident of your continued patronage and look forward to staying in touch .


My best  regards

Aditya 

Tuesday, July 19, 2011

Kwaheri

Dear Mr. Mata,

Many thanks for your email, it was our pleasure to meet you and spend wonderful holidays with you at Diani.
We wish you all the best and we might come and visit you in Goa.

Best regards,
Maya 

Kwaheri

Dear Aditya;

It was a pleasure meeting you and doing business with you.
I wish you all the best in your new challenge and look forward to keeping in touch with you.


Dear Roberto;

Karibu Kenya!


Regards,
Rene Meza
Managing Director
Airtel Kenya

Thank You

Dear Aditya,

All the very best - under your leadership DR could show once more its true potential and a professional like you will be truly missed on Diani Beach.
It has been a pleasure knowing you.


Chris Modigell
  

Saturday, July 16, 2011

Guest comment from Mr. Stephen McWilliam

Greetings Mr Mata

My family and I would like to let you know what a wonderful holiday we had at diani reef and to thank you and your staff for making it so special.  Our daughters understand now why their mum and I love the hotel so much and they can't wait to go back next year.  I would also like to thank you for your kind gifts you sent us before we left they will remind us of our fantastic holiday every time we wear them. 

Once again I would like to thank all your staff from the receptionist, waiters and waitresses in the restaurants, the animation team, the cleaners, the pool and beach attendants, the gardeners and also the security staff, all these people really made us have such a great holiday and that is why we like to keep returning.

Hope to see you all in January 2012.

Kind Regards

Stephen McWilliam

Wednesday, July 13, 2011

Guest comment from Mr. Mutinga & Family

Overall our stay here was lovely. The facilities were excellent and food was good and the service was excellent. We would certainly recommend the hotel to other.

Guest comment from Mr. & Ms. Gilroy


Thanks for a fantastic stay – we had a great time. In particular the staff were first class. The food was outstanding and the beach was beautiful. We will certainly recommend the hotel in UK. Thanks to everyone.

Guest comment from Mr. & Ms. Jiri

We had a great stay in the hotel. More that professional  staff, great food . Very nice hotel and the whole area will accommodate anyone.

Guest comment from Mr. Ranchhod & Family


We had a wonderful experience! First class resort, great service, excellent staff! Definitely an exceptional resort.

Monday, July 11, 2011

Guest comment from Mr./Ms. Paras


A fantastic resort, we had a fantastic time! Thank you for a great birthday.

Thursday, July 7, 2011

Guest comment from Mr. & Ms. Baker



Thanks for a great holiday, we’ve had a wonderful time at Diani Reef.

Guest comment from Mr. & Ms. Brassington



Thank you so much for a wonderful holiday and for making our honeymoon so special. Its very difficult to leave. Big thanks to Dorcas, Walter and Twiga. You have great staff, without them the place would not be the same.